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About Us

Patient Room

A Comfortable Process

For anyone from first-time patients, to continual care patients, PCA will make sure you're comfortable with the process and ensure you are satisfied with every  aspect of your treatment. Please contact us so we can begin to alleviate your suffering, care for your individual needs, and move forward with improving your mental health.


To improve the lives of our clients and their loved ones by helping them identify and manage psychological, physical, and behavioral issues.


To create a better state of mental and emotional health and well-being for the people of Northwest Arkansas.

Dickson Street photograph by Brandon Rush

Your local multidisciplinary, multigenerational clinic

Founded in Fayetteville in 1996 by Susan Shackelford, Ph.D., Psychology & Counseling Associates, P.A. of Northwest Arkansas is an independent, free-standing, private practice providing a comprehensive array of mental health and behavioral health services for the people of the greater Northwest Arkansas region.

Psychology & Counseling Associates consists of 15 mental health clinicians providing general psychiatry, child and adolescent psychiatry and psychology, and psychological assessment services to thousands of clients throughout Northwest Arkansas.

Our Credentials

Providers who practice at Psychology & Counseling Associates adhere to the highest standards of care in the field of mental/behavioral/emotional health. We also hold membership in many respected professional organizations, including: